![]() ![]() You signed in using a different Apple ID: If you have multiple Apple IDs, make sure to sign in to with the account that has the data you’re looking for. You signed in using a web-only account: If you haven’t signed in with your Apple ID on an Apple device, you have web-only access to. You signed in on a mobile device: If you sign in to iCloud on a tablet or a phone, you have access to a different set of apps and features than if you sign in using a computer. If you don’t see what you’re looking for, see if any of the following are true: See the Apple Support articles Two-factor authentication for Apple ID, Two-step verification for Apple ID and About security keys for Apple ID.ĭepending on the device and account you use to sign in to, you have access to different apps and features. If you lost your trusted device, you can still use Find Devices by clicking the Find Devices button. If prompted, follow the onscreen instructions to verify your identity by entering a code sent to a trusted device or phone number, or by using a security key. In supported versions of Google Chrome or Microsoft Edge: Enter your Apple ID, then click “Sign in with Passkey” to scan a QR code (if you turned on iCloud Keychain and have an iPhone or iPad with iOS 17, iPadOS 17 or later). In Safari: Use Face ID or Touch ID (if you’re already signed in to a device that supports these features). In any browser: Enter your Apple ID (or a Reachable At email address or phone number that you added in Apple ID settings) and password. Go to, then sign in with your Apple ID in any of the following ways:
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